25 July 2010, 11:44 am
The company that provides me with my internet is AT&T DSL. I've got one modem that I've got my computer directly hooked up too via a wire. To stay connected through this service I pay approximately 60 dollars a month give or take a dollar or two. There are a lot of problems I have been facing which makes me very unsatisfied with this service, and I'm wondering what to do and if they're my fault or not. 1) Whenever the phone rings, goodbye to my internet for at least 10 minutes. I believe that all phones are hooked up to a DSL filter, but I'm not totally sure what the hell makes it do this, or if there are other possible reasons that this could happen. 2) Whenever there is some form of weather inclination (This summer: Thunderstorms) I completely lose the ability to use my internet, nothing loads and I just get error messages from firefox saying that they cannot find any ISP connection what-so-ever. It's very annoying. 3) When I can stay connected everything seems to be fine, but during the period of a 4-5 hour night I will disconnect from the internet an average of 3-5 times depending on the day (sometimes more, sometimes less). These problems have been getting increasingly worse, and I'm wondering if its the fault of something in my house. I was thinking of calling them and telling them to come out here because paying 60 dollars for this doesn't equate to the service I have been receiving and it's kind of ridiculous. Anyone have any other suggestions on what to do?... Read More »
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