Backfeeding the dialtone through the phone outlets: If the customer has the newer type of phone system which has a main base unit with other wireless units then the easiest thing to do is to plug the base station directly into the ATA. This completely bypasses the homes wiring and eliminates many problems that may arise in the future. If the customer doesn't have this type of phone or doesn't want to move the base station phone next to their modem and our ATA then you need to backfeed the dialtone through the existing wiring in the house. How to do this varies depending on if they have DSL, cable or wireless internet. Below explains how to backfeed in each of these situations. Installation with DSL internet: If the customer's internet is through DSL then you need to designate a line for DSL separate from the phone lines (they must have cat5 wiring, not quad pair wiring to avoid cross talk in lines). This is because VOIP phone can't run on a phone line that has DSL on it even if there are DSL filters because there is still voltage running through the phone lines. The easiest way to do this is to find the phone outlet that the DSL modem is connected to and unplug the DSL modem. Unscrew the wall plate but leave everything connected. Look and see how their DSL line is designated. Usually it will be on the same pair of wires (the blue pair) as the phones. If this is the case, then you need to designate the DSL modem line to a different pair such as the orange pair. Do this by <b>...</b>
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